Frontline Transit, LLC is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information.
What We Collect
We collect personal information including:
- Name, email, phone number
- Pickup and drop-off locations
- Medical/mobility accommodation needs
- Payment and billing information
How We Collect It
- Online forms on our website
- Phone or email interactions
- Booking and payment processors (e.g. Stripe)
How We Use It
- Schedule and manage transportation services
- Communicate with you about rides or service updates
- Ensure ADA-compliant service
- Improve our services and website
Sharing of Data
We do not sell your data. We only share information with:
- Payment processors (Stripe, PayPal)
- Scheduling tools
- Law enforcement or regulators when legally required
Cookies
Our website uses cookies to improve user experience. You may disable cookies in your browser settings or by clicking the cookie icon in the bottom right of our website.
Security
We implement security measures including data encryption and restricted access to personal data.
Data Retention
We retain trip and contact data for up to 7 years for legal and operational purposes.
Contact
For privacy-related inquiries:
- 📧 Email: info@flocares.org
- 📞 Phone: 706-261-2370
Effective Date: 6/16/2025
Last Updated: 8/6/2025